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Help & Support

We respond within 24 hours

How does profile verification work?

Every profile goes through phone OTP, KYC (when available), and admin review before appearing in match search.

How are matches calculated?

We use 8 Ashtakoot factors (Guna Milan), demographic alignment, lifestyle compatibility, and partner preferences. Both sides must meet each other's criteria.

Who can see my profile?

Only matches that mutually accept can see contact details. Photos stay private until both sides show interest.

Still need help? Email support@smartshaadi.co.in